Anya – Shipping Policy
At Anya, we are committed to delivering your premium footwear safely and promptly. Please review our shipping policy below for details on order processing and delivery.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
You will receive a confirmation email once your order is placed and a shipping notification with tracking details once your order has been dispatched.
2. Shipping Methods & Delivery Time
Delivery times may vary depending on your location and chosen shipping method.
Estimated delivery timeframe:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
Please note that delivery times are estimates and may be affected by customs delays, weather conditions, or courier issues.
3. Shipping Charges
Shipping fees are calculated at checkout based on:
- Delivery location
- Shipping method selected
Occasional free shipping promotions may apply.
4. International Shipping
Anya may offer international shipping to select countries.
Customers are responsible for:
- Customs duties
- Import taxes
- Any additional charges imposed by local authorities
These fees are not included in the product price or shipping cost.
5. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery status.
If you do not receive tracking information within the processing time, please contact us at:
📧 anyacharmcollection@gmail.com
6. Delayed or Lost Shipments
While we strive for timely delivery, Anya is not responsible for delays caused by shipping carriers or unforeseen circumstances.
If your order appears lost or significantly delayed, please reach out to us and we will assist in resolving the issue.
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
Anya is not responsible for orders delivered to incorrect addresses provided by the customer. Additional shipping charges may apply for reshipment.
8. Contact Us
For any shipping-related questions or concerns:
📧 anyacharmcollection@gmail.com